How can I uninstall Outpost manually?

  • KB ID: 1000159

  • Added: 19-03-2007

  • Last updated: 09-10-2014

View products that this article applies to.
Outpost Firewall 1.0
Outpost Firewall 2.0
Outpost Firewall 2.1
Outpost Firewall 2.5
Outpost Firewall 2.6
Outpost Firewall 2.7
Outpost Firewall 3.0
Outpost Firewall 3.5
Outpost Firewall 3.51
Outpost Firewall 4.0
Outpost Network Security 2.0
Outpost Antivirus Pro 2009
Outpost Antivirus Pro 7.0 - 7.6
Outpost Antivirus Pro 8.0
Outpost Antivirus Pro 8.1
Outpost Antivirus Pro 8.1.1
Outpost Antivirus Pro 8.1.2
Outpost Antivirus Pro 9.0
Outpost Antivirus Pro 9.1
Outpost Network Security 3.0
Outpost Network Security 3.2
Outpost Firewall Pro 8.1
Outpost Firewall Pro 8.0
Outpost Firewall Pro 2008
Outpost Firewall Pro 2009
Outpost Firewall Pro 7.0 - 7.6
Outpost Firewall Pro 8.1.1
Outpost Firewall Pro 8.1.2
Outpost Firewall Pro 9.0
Outpost Firewall Pro 9.1
Outpost Security Suite Pro 8.0
Outpost Security Suite Pro 8.1
Outpost Security Suite Pro 2007
Outpost Security Suite Pro 2008
Outpost Security Suite Pro 2009
Outpost Security Suite Pro 7.0 - 7.6
Outpost Security Suite Pro 8.1.1
Outpost Security Suite Pro 8.1.2
Outpost Security Suite Pro 9.0
Outpost Security Suite Pro 9.1
Outpost Security Suite Free

To completely uninstall the software from your system, perform the following steps (we recommend to backup your configuration file using Settings -> Configuration -> Export).

Outpost Firewall Pro, Outpost Security Suite Pro, Outpost Antivirus Pro versions 6.0 - 9.1

If you have Outpost installed, but it is impossible to uninstall the product using Add or Remove programs, please, follow the instruction:

  1. Boot into Safe Mode*:
    for users of Windows 8;
    for users of Windows 7;
    for users of Windows Vista;
    for users of Windows XP.
  2. Run the file clean.exe from Outpost folder (by default C:\Program Files\Agnitum\Outpost < your product >). Your PC will automatically reboot. Note, that clean.exe runs without any visual notification and might take some time.

If Outpost folder is not present, please, follow the instruction:

  1. Download the file clean_4303.zip (for 32-bit systems) or clean64_4303.zip (for 64-bit systems) and unpack it into some folder which you can easily find. This folder should not contain any files, as they will be deleted then. Note that for 64-bit version the file should also be renamed into clean.exe after unpacking.
  2. Boot into Safe Mode*:
    for users of Windows 8;
    for users of Windows 7;
    for users of Windows Vista;
    for users of Windows XP.
  3. Run the unpacked file clean.exe. Your PC will automatically reboot. Note, that clean.exe runs without any visual notification and might take some time.

Outpost Firewall 1.0 - 4.0 (outdated versions)

Show/Hide

    Note: If the Outpost Firewall installation folder is different from the default one (C:\Program Files\Agnitum\Outpost Firewall), use its path instead of the specified one.

    1. Driver uninstallation:

      • IMPORTANT: Restart your computer in Safe Mode*:
        for users of Windows 8;
        for users of Windows 7;
        for users of Windows Vista;
        for users of Windows XP.
      • Select Start > Run, type in the command:

        "C:\Program Files\Agnitum\Outpost Firewall\install.exe" /u

        and click OK.

    2. Components unregistration:

      • Select Start > Run, type in the command:

        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Firewall\op_shell.dll"

        and click OK.

      • Repeat previous action for each of these commands:

        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Firewall\op_data.dll"
        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Firewall\op_log.dll"
        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Firewall\Plugins\BrowserBar\ie_bar.dll"

    3. Registry keys deletion:

      • Select Start > Run, type in the command:

        regedit

        and click OK.

      • Browse to and delete the key
        HKEY_LOCAL_MACHINE\SOFTWARE\Agnitum\Outpost Firewall and in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run delete the key values OutpostFeedBack and Outpost Firewall.
      • Browse to and delete the key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Agnitum Outpost Firewall Pro_is1.

    4. Files and shortcuts deletion:

      • Delete the folder C:\Program Files\Agnitum\Outpost Firewall.
      • Delete the folder C:\Program Files\Common Files\Agnitum Shared.
      • Select Start > Programs > Agnitum, right-click Outpost Firewall and select Delete.

    5. Restart the computer.

Outpost Security Suite 5.0 (outdated version)

Show/Hide

    Note: If the Outpost Security Suite installation folder is different from the default one (C:\Program Files\Agnitum\Outpost Security Suite), use its path instead of the specified one.

    1. Driver uninstallation:

      • IMPORTANT: Restart your computer in Safe Mode*:
        for users of Windows 8;
        for users of Windows 7;
        for users of Windows Vista;
        for users of Windows XP.
      • Select Start > Run, type in the command:

        "C:\Program Files\Agnitum\Outpost Security Suite\install.exe" /u

        and click OK.

    2. Components unregistration:

      • Select Start > Run, type in the command:

        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Security Suite\op_shell.dll"

        and click OK.

      • Repeat previous action for each of these commands:

        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Security Suite\op_data.dll"
        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Security Suite\op_log.dll"
        regsvr32 /u: "C:\Program Files\Agnitum\Outpost Security Suite\Plugins\BrowserBar\ie_bar.dll"

    3. Registry keys deletion:

      • Select Start > Run, type in the command:

        regedit

        and click OK.

      • Browse to and delete the key
        HKEY_LOCAL_MACHINE\SOFTWARE\Agnitum\Outpost Security Suite and in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run delete the key value OutpostFeedBack.
      • Browse to and delete the key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Agnitum Outpost Security Suite_is1.

    4. Sandbox driver uninstallation:

      • Select Start > Run, type in the command:

        rundll32 setupapi,InstallHinfSection DefaultUninstall 132 C:\Program Files\Agnitum\Outpost Security Suite\Kernel\sandbox.inf

        and click OK.

    5. LSP filter uninstallation:

      • Select Start > Run, type in the command:

        rundll32 "C:\Program Files\Agnitum\Outpost Security Suite\lspfilt.dll",uninstall

        or

        rundll32 "C:\Program Files\Agnitum\Outpost Security Suite\lspfilt64.dll",uninstall

        for 64-bit platforms and click OK.

    6. Files and shortcuts deletion:

      • Delete the folder C:\Program Files\Common Files\Agnitum Shared.
      • Select Start > Programs > Agnitum, right-click Outpost Security Suite and select Delete.

    7. Restart the computer.
    8. To finish the uninstallation, delete the folder C:\Program Files\Agnitum\Outpost Security Suite.

Please, mind that it is necessary to boot particularly into Safe Mode, as clean.exe cannot be run, if you boot into Safe Mode with Networking.


This material provides me with the information I need:


Didn’t find a solution? Contact us!

If you couldn’t find an answer here, contact Agnitum’s technical support engineers for assistance. We’ll get back to you within one business day.

Contact technical support engineers for help