How can I enable Outpost modules that were disabled automatically by the product for compatibility with third-party security software?

  • KB ID: 1000253

  • Added: 20-08-2008

  • Last updated: 19-06-2014

View products that this article applies to.
Outpost Firewall
Outpost Firewall 1.0
Outpost Firewall 2.0
Outpost Firewall 2.1
Outpost Firewall 2.5
Outpost Firewall 2.6
Outpost Firewall 2.7
Outpost Firewall 3.0
Outpost Firewall 3.5
Outpost Firewall 3.51
Outpost Firewall 4.0
Outpost Firewall Free
Outpost Network Security 2.0
Outpost Antivirus Pro 2009
Outpost Antivirus Pro 7.0 - 7.6
Outpost Antivirus Pro 8.0
Outpost Antivirus Pro 8.1
Outpost Antivirus Pro 8.1.1
Outpost Antivirus Pro 8.1.2
Outpost Antivirus Pro 9.0
Outpost Antivirus Pro 9.1
Outpost Firewall Pro 8.1
Outpost Firewall Pro 8.0
Outpost Firewall Pro 2008
Outpost Firewall Pro 2009
Outpost Firewall Pro 7.0 - 7.6
Outpost Firewall Pro 8.1.1
Outpost Firewall Pro 8.1.2
Outpost Firewall Pro 9.0
Outpost Firewall Pro 9.1
Outpost Security Suite Pro 8.0
Outpost Security Suite Pro 8.1
Outpost Security Suite Pro 2007
Outpost Security Suite Pro 2008
Outpost Security Suite Pro 2009
Outpost Security Suite Pro 7.0 - 7.6
Outpost Security Suite Pro 8.1.1
Outpost Security Suite Pro 8.1.2
Outpost Security Suite Pro 9.0
Outpost Security Suite Pro 9.1
Outpost Security Suite Free

Some Outpost components, such as Anti-Malware (Anti-Spyware) or Web Control, might be disabled automatically during a product installation if there is any third-party partly-compatible security software already installed on your PC. Conflicting modules are disabled by the Compatibility Wizard to minimize possible problems caused by those products' operation.

Note: When the Anti-Malware (Anti-Spyware) module is "disabled", it is actually only the malware monitor that is disabled, while the malware scanner remains operational. Even so, the controls for enabling these modules within the product settings are inactive.

To enable the modules manually:

  1. Disable the product's self-protection by right-clicking the product's system tray icon (in the right-hand end of the Windows task bar) and selecting Disable Self-Protection.
  2. Exit Outpost by right-clicking the product's system tray icon and selecting Exit.
  3. Open the file: C:\Program Files\Agnitum\Outpost [Your product] \machine.ini (the installation folder specified is the default folder location).

    Note: If you cannot find the specified file, your computer most likely has the 'hide extensions for known file types' option selected. To change this option, click Start > Control Panel > Folder Options > View and clear the Hide extensions for known file types check box.

  4. If you have the Anti-Malware (Anti-Spyware) module disabled, change the 'EnableScanner' parameter value to 'TRUE'.
    If you have the Web Control module disabled, change the 'EnableContentProcessing' and 'EnableContentHandler' parameters values to 'TRUE'.
  5. Save the changes made.
  6. Start Outpost and enable its self-protection.

Note: If you have Windows Vista installed on your computer and user account control is on, first you need to disable user account control, restart the computer and only then change the machine.ini file. After you change and save it, you can enable user account control again (Start > Control panel > User accounts).

Important: We strongly recommend that you do not enable the specified modules while partly-compatible security software operates on your computer in background mode, as it can cause system conflicts. You can disable the modules manually in the same way as above by changing the values to 'FALSE'.

This material provides me with the information I need:

Didn’t find a solution? Contact us!

If you couldn’t find an answer here, contact Agnitum’s technical support engineers for assistance. We’ll get back to you within one business day.

Contact technical support engineers for help