Optimizing Outpost work with Norton Antivirus

  • KB ID: 1000276

  • Added: 02-08-2009

  • Last updated: 10-09-2009

View products that this article applies to.
Outpost Firewall
Outpost Firewall 1.0
Outpost Firewall 2.0
Outpost Firewall 2.1
Outpost Firewall 2.5
Outpost Firewall 2.6
Outpost Firewall 2.7
Outpost Firewall 3.0
Outpost Firewall 3.5
Outpost Firewall 3.51
Outpost Firewall 4.0
Outpost Firewall Free
Outpost Security Suite 2007
Outpost Security Suite Pro 2009
Outpost Security Suite Free
Outpost Security Suite Pro 7.6
Outpost Security Suite Pro 8.0
Outpost Firewall Pro 2009
Outpost Firewall Pro 7.0 - 7.5
Outpost Network Security 2.0
Outpost Antivirus Pro 2009
Outpost Antivirus Pro 7.0 - 7.5

After accomplishing the Compatibility Wizard recommendations (for Outpost 2008 and newer), please, proceed with the additional steps to ensure the compatibility with this vendor's software:

Norton 360:

If you experience total blocking of network connections, we recommend to disable NDIS filter of Symantec product responsible for low-level filtering in the following manner:

  1. Open "Start - Control Panel - Network connections"
  2. Right-click on your connection and select its "Properties".
  3. Disable Symantec Filter by unticking it.
  4. Reboot your PC.

In order to decrease system slowdown, you need to add Outpost to Norton 360 Antivirus exclusions using the following instruction:

  1. Right-click the Norton 360 system tray icon and select Open Norton 360.
  2. Click Settings > Antivirus > Scans and Risks > Scan exclusions and select "Configure".
  3. Add Outpost folder (by default C:\Program Files\Agnitum\Outpost) to Auto-Protect and Scan Exclusions.
  4. Click OK to save the changes.
  5. Close Norton window and reboot.

Norton Antivirus 2009 / Norton Internet Security 2009:

  1. Right-click the Norton Antivirus / Norton Internet Security system tray icon and select Open Norton Antivirus / Open Norton Internet Security.
  2. Click "Computer > Settings > Exclusions/Low Risk > Scan Exclusions" and select "Configure".
  3. Add Outpost folder (by default C:\Program Files\Agnitum\Outpost) to Auto-Protect and Scan Exclusions.
  4. Click OK to save the changes.
  5. Close Norton window and reboot.

Norton Antivirus 2007:

  1. Right-click the Norton Antivirus system tray icon and select Open Norton Protection Center.
  2. Click the Norton Antivirus tab.
  3. Click Settings > Auto-protect > Configure.
  4. Select Scan Exclusions under Advanced Options on the left pannel.
  5. Under Which disks, folders, of files to exlude from Auto-Protect Scanning click New and browse to Outpost folder (by default C:\Program Files\Agnitum\Outpost Firewall or C:\Program Files\Agnitum\Outpost Security Suite). Make sure the option Include subfolders is selected.
  6. Click OK to save the changes.
  7. Close Norton Antivirus window and reboot.

Norton Antivirus 2006:

  1. Right-click the Norton Antivirus system tray icon and select Open Norton Antivirus.
  2. Click Options - Norton Antivirus.
  3. Under System extend Auto-protect menu.
  4. Click Exclusions
  5. Click New and browse to Outpost folder (by default C:\Program Files\Agnitum\Outpost Firewall). Make sure the option "Include subfolders" is check marked.
  6. Click OK to save the changes.
  7. Close Norton Antivirus window and reboot.

Norton Antivirus (earlier than 2005):

  1. Right-click the Norton Antivirus system tray icon.
  2. Select Configure Norton Antivirus from the shortcut menu.
  3. Click Autoprotect and then Click Exclusions.
  4. Click New, type \Program Files\Agnitum\Outpost Firewall\ and select Include Subfolders.
  5. Save the changes.

Norton Antivirus 2005:

  1. Right-click the Norton Antivirus 2005 system tray icon and click Open Norton Antivirus.
  2. Click Options.
  3. On the Other tab click Threat Categories - Exclusions.
  4. Click New and browse to the Outpost folder (C:Program Files\Agnitum\Outpost Firewall by default).
  5. Make sure that the option "Include subfolders" is selected.
  6. Save your settings by clicking OK twice.


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